Vetsec provides you with a dedicated team of 2-3 Virtual Veterinary Receptionists. This small team of VVRs will always handle your account, getting to know the unique demands of your practice and becoming as familiar, and essential, as full-time members of staff – without the associated costs!
Vetsec’s Virtual Veterinary Receptionists are friendly, professional and industry-trained, and here to help your practice provide improved customer service. Every call in answered within 3 rings in your practice name – never miss another call or booking! Vetsec’s team can handle any number of incoming calls instantaneously and concurrently, and even make outbound calls on your behalf such as booking follow up appointments.